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November Newsletter

Thanks for taking the time to read our current newsletter. Well its definately Autumn now, the leaves are dropping and everyone is getting ready for Winter. So while you are preparing your mulled wine, Christmas trees a...

PPMA Show

The PPMA Show is the UK’s annual showcase for processing & packaging machinery. The only place where you can view such a large array of live machinery put through its paces. Evaluate leading suppliers, make meaning...

Four Oaks Trade Show

Four Oaks Trade Show 8-9 September 2009. Four Oaks Nurseries, Cheshire. Part of our extensive range of machines include Elastic String Tying Machines which can be used in different industries such as cable tying, altho...

Specials Area now online

Our specials area is now available online. Check it out for deals and very special pricing on some of the best cable and crimping preparation equipment.

June Newsletter now available

The latest edition of our newsletter is now available on line and has been sent to those of you who have requested to be subscribed to it. You can view our /newsletters/june09.html if you did not receive it via email, ...

Our privacy policy

This policy covers all users who register to use the Cable and Crimping Services websites. It is not necessary to register in order to gain access to the searching facilities of the site, but we may restrict access to certain areas as referred to in Principle 2 below. Access to Cable and Crimping Services websites is free of charge to all users.

The Cable and Crimping Services websites are operated by Cable and Crimping Services Ltd. We are committed to protecting your privacy when you are using our online services. To protect your privacy, we apply five principles which you can read about below.

Principle 1 - Notice

During our registration process, we ask for personal information which both identifies you and enables us to communicate with you. We also invite you to tell us your interests so that we can make our communications relevant and interesting for you.

To help us prevent fraud, please be aware that we may make searches about you at credit reference agencies for the purpose of verifying your identity. These agencies will supply us with information, including information from the Electoral Register. The fact that we have requested an identity check is recorded by these agencies, though be assured that the searches will not be seen, or used by lenders to assess your ability to obtain credit.

We will use the information you provide only for the following purposes:

1: To send updates regarding the status of your orders.
2: To send you newsletters and details of offers and promotions in which we believe you will be interested.
3:To improve the content, design and layout of the Cable and Crimping Services shop website and to facilitate knowledge management.
4: To understand the interests and buying behaviour of our registered users.
5: To perform other such general marketing and promotional activities focused on our products and services.

Other links within this site to other websites or framed third party sites within Cable and Crimping Services websites are not covered by this policy.

We may continue to use your personal information for a period after you cease being a registered user.

Principle 2 - Consent and Choice

If you choose not to register or not provide personal information, you may still visit the Cable and Crimping Services websites but you will not be able to access the restricted areas available to registered users. By completing the registration process, you accept the Terms and Conditions described and consent to our using your information accordingly.

Principle 3 - Access

We have provided an administration service (your account) where you can review your personal information at any time to ensure it is correct and current. You have the right to ask for a copy of your personal information on payment of a small fee.

Principle 4 - Security

We have taken appropriate measures to ensure that your personal information is not unlawfully processed. We uses industry standard practices to safeguard the confidentiality of your personal identifiable information, including "firewalls" and Secure Socket Layers. Cable and Crimping Services treats data as an asset that must be protected against loss and unauthorized access. However, no information transferred over the Internet or wireless network can be guaranteed to be completely secure. We employ many different security techniques to protect such data from unauthorised access by users inside and outside the company.

We will not be transferring your personal information outside of the European Economic Area unless otherwise specifically advised.

Principle 4.1 - Cookies

Our website creates multiple cookies on your machine which contain session and state information. The information within these cookies does not include any personal or financial information. Our website requires cookies to be enabled in the web browser and in any third party security programs to allow tasks such as registering, logging in, buying items or accessing accounts. Please be aware that should cookies be disabled or blocked by third party software, many of our website's features will be impaired or unavailable.

Third party Internet sites that you can link to from our website are not covered by our privacy policy, so we urge you to be careful when you enter any personal information online. dabs.com accepts no responsibility or liability for these sites. Other companies which advertise or offer their products or services on our website may also allocate cookies to your PC. The types of cookies they use and how they use the information generated by them will be governed by their own privacy policies and not ours.

Information on how to enable cookies can be found in the article How to enable cookies in the Help section.

For general information regarding cookies, please visit http://en.wikipedia.org/wiki/HTTP_cookie

Principle 5 - Minors

The Cable and Crimping Services websites are not intended for children and we ask that no-one under the age of 12 submits personal information to us or uses the site without supervision of a parent or guardian.

Principle 6 - Deletion of your Personal Data

We are unable to delete your Cable and Crimping Services website account information containing your personal information for a period of 6 years from the date of your last interaction with us (this could be a sales transaction, a return, or some other interaction with Cable and Crimping Services via our Customer Services team or our online tools). This is because we may need to access historical information for business reporting purposes.

Questions:

If you have any questions about this privacy policy, or the use of your personal information, or if you wish to request us to stop using your information in any way, please write to:

Data Protection Officer
Cable and Crimping Services Limited
191 Vale Road
Tonbridge
Kent
TN9 1ST

If you have any questions for Cable and Crimping Services Limited relating to privacy, please send them to this address. privacy [at] ccs-ltd.net

Changes to this policy:

If we decide to change this privacy policy, we would post such changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Returns Policy

In the case of damaged or faulty goods, a full refund will be issued or a replacement provided for the faulty item(s). All claims must be made within 5 days of delivery. No claims can be considered after 5 days.
Under the United Kingdom's Distance Selling Regulations, you have the right to cancel the contract for the purchase of any item within a period of 7 working days, beginning with the day after the day on which the item is delivered. We are unable to accept cancellations of contracts for the purchase of any goods unless they are returned to us in a resaleable condition.
Please note that we are unable to accept cancellation of, or returns for, custom-made items, except where the goods are faulty or damaged when they are delivered to you.
To cancel a contract, please pack the relevant item(s) securely and send it to us with the delivery slip so that we receive it within 7 working days after the day of the date that the item was delivered to you. For your protection, we recommend that you use a recorded-delivery service.
Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is damaged or faulty. Please also note that in such cases delivery charges are non-refundable, and that a fee will be payable equal to 25% of your order subtotal. This will enable us to cover the cost of restocking the returned item(s).
As soon as we receive notice of your cancellation of an order, we will refund the relevant part of the purchase price for that item.
Many of the products are delivered to your door by a carrier. If no-one is in when the carrier calls a card will be left asking you to contact them at their local depot. You can then arrange for another delivery date with the carrier direct. If no contact is made within 14 days, parcels will be returned and an additional charged will be raised for the items to be re-sent.